"Scootor" is an application software developed by TaoChen (Changzhou) Intellent Technology Co., Ltd. to provide relevant products and services of our partners.

This Privacy Policy explains the information collected by TaoChen (Changzhou) Intellent Technology Co., Ltd. and other affiliated companies (hereinafter referred to as "we") and the reasons for our collection, as well as how you can update, manage, export and delete your information. If we require you to provide certain information to verify your identity when using the products or services, we will only use such information in strict compliance with this Privacy Policy and / or our user terms and conditions. For more information, see the product or service section.

This privacy policy is designed with full consideration of your needs; It is essential that you fully understand our personal information collection and use policy and are confident that you ultimately have control over the personal information provided to us.

In this privacy policy, "personal information" refers to the data that can identify specific individuals after contacting the information itself or other information of individuals that can be accessed by TaoChen. Such personal information may include but is not limited to the information you provide to us or uploaded information, device information, etc. Please read further about the types of information we collect when using our services or products.

By using the products or services of us or partners, you will give us your information. We undertake to comply with any locally applicable data protection laws, such as the personal information protection law of the people's Republic of China. We undertake to protect the privacy, confidentiality and security of your personal information in accordance with applicable laws, including the data protection laws of your location. At the same time, we promise all our employees and agents to fulfill these obligations.

Finally, what we want is to bring the best experience to our users. If you have any questions about the data processing practices outlined in this privacy policy, please contact our data protection officer.

Please be sure to provide the correct contact information so that we can reply to you in time.

e-mail：project-dev@taotaozn.com

We collect information in order to provide users with better products and services.

In principle, when you use "Scootor" only for product activation, we will not collect any personal information about you.

We will only collect information required for specific, clear and legitimate purposes and will not further process information in a manner inconsistent with these purposes.

We may collect the following types of information (which may or may not be personal):

When you create an account, you will provide us with your necessary personal information, including your user name, password, mobile phone number, email, nickname, the image you choose to represent yourself to register this account.

When using our products and services, we collect following information:
• (1)Basic user information: the basic information you need to provide when using our products and services. For example: user name, mobile phone number, email, etc.
• (2)Software installation information: in order to enable you to log in with a third-party account (such as facebook), we need to obtain your software installation information to judge whether you have installed an application that can log in with your third-party account.
• (3)Device information: information related to your device. For example, hardware model, unique device identification code IMEI, device / system / platform MAC address, SIM card IMSI information, etc.
• (4)Vehicle information: information related to your vehicle. For example, vehicle type, vehicle brand, vehicle model, vehicle early warning information, fault, etc.
• (5)Location information (specific services / features only): when you use the Scootor app, we may collect your local information. For example, for your driving safety, we may collect your vehicle location, mobile GPS positioning, IP address, country code and city code.
• (6)Log information: information related to your use of our equipment. For example, we can collect network request information, standard system logs, crash information, and other anonymous identifier technologies. This information will be kept locally and will not be sent to us unless you request it. Please note that this information is only used to solve the problem and we will not save it to the server.
• (7)Feedback: with your authorization, we will collect your feedback after product sales. Feedback information will include user feedback questions, such as photos, text, contact information, application version, mobile type (IOS or Android), and our feedback time.
• (8)User service information: for example, when you use the shopping or other value-added service functions in our products and services, we may collect your transaction information and consumption records.
• (9)The purpose of collecting personal information is to provide you with products and / or services and ensure that we comply with applicable laws.

We collect information and provide better products and services for all users. We may use your personal information for the following purposes:
• (1)Provide, process, maintain, improve and develop our goods and / or services provided to you, including after-sales service and customer support, as well as services provided through equipment or website.
• (2)Communicate with you about your equipment, services or any general inquiries (such as updates, customer consultation and support, information about our activities, notices), etc.
• (3)Analyze and develop statistics related to the use of our products and services to better improve our products and services.
• (4)Optimize the performance of the equipment.
• (5)Store and maintain information related to you for our business or legal obligations.
• (6)Provide local services without communicating with the server.

More examples of how we use your information, which may contain personal information, are provided below.
• (1)Create your Scootor account. The personal information collected when creating the The Cute Pet House account through the mobile device is used to establish the user's personal account and data page.
• (2)Display vehicle information. When the device is connected via Bluetooth, your vehicle information will be displayed. You can check the device information through our application, such as speed, mileage, battery information,firmware model and tail light settings.
• (3)Provide location-based services. When using the Scootor Application to connect to the device, you may need your location access rights. You can turn off this setting at any time by entering device settings or stopping using the application.
• (4)Provide after-sales service. If you require after-sales service, we will use your log information. This information will be sent to the after sales engineer by email. Please note that this information is only used to solve the problem and we will not save it to the server.
• (5)Direct promotion. With your explicit consent in advance, we may use your email address and The Cute Pet House account to provide you with promotion materials related to partner’s products and services. We strictly abide by the data protection law of your location (which may contain relevant requirements for independent express consent), and will only use your personal information with your prior express consent or when you express no objection through actions or instructions. You have the right to terminate our use of personal data planned for direct promotion. If you no longer want to receive certain types of e-mail, you can send an e-mail to project-dev@taotaozn.com , we will not transfer your personal data to our business partners for direct promotion.
• (6)Use of cookies and similar technologies. Cookies and similar technologies are common technologies in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store information when you access and use this product. We use cookies and similar technologies mainly to ensure the safe and efficient operation of products and services. We may set cookies or anonymous identifiers for authentication and security, so that we can confirm whether you log in safely, or whether you encounter illegal acts such as embezzlement and fraud. These technologies will also help us improve service efficiency, login and response speed. We undertake that we will not use cookies for any purpose other than those stated in this privacy policy.

We promise to ensure the security of your personal information. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, information technology and management measures and processes to protect the information we collect from your products, services. We will take all reasonable measures to protect your personal information.

All your personal information is stored on a secure server and protected in a controlled facility. We classify your data according to importance and sensitivity, and ensure that your personal information has the highest security level.

We have the ability to ensure the continuous confidentiality, integrity, availability and recoverability of processing systems and services.

We have the ability to restore the availability and accessibility of personal data in time in case of physical or system accidents.

We regularly test visits and evaluate the effectiveness of technical and organizational measures to ensure the security of treatment measures.

We restrict our employees' access to your personal information. We guarantee that employees and third-party service providers who provide products and services to you by accessing these information have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they will be subject to disciplinary action or termination of cooperation. We also have special access control for cloud storage. In summary, we regularly review information collection, storage and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always safe. Therefore, we cannot guarantee the security or integrity of any personal information during two-way transmission through the Internet.

You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone (unless this person is officially authorized by you).

We shall not be liable for security omissions caused by third parties accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above provisions, if any other user of the Internet uses your account without authorization or any other security vulnerability occurs, you must notify us immediately.

Your assistance will help us protect the privacy of your personal information.

Except that the storage period of vehicle trajectory information is only six months, if it is necessary to achieve the purpose of collecting information, or comply with the requirements or permits of applicable laws, We will keep your information (including your personal information) until it is no longer necessary to provide you with our products or services, or until your account is deleted or you choose to reset the product to the factory default settings (whichever occurs first). Please note the following example and we will delete your information. Deletion means irreversible erasure and you will not be able to recover your information in the future

Example 1: on some specific products, if you reset the device to factory mode, your personal information will be erased. You can reset through the settings option in the application. Please note that restoring factory settings is irreversible. You need to ensure that you really don't need to keep this information.

Example 2: if you request to delete your information, your request will be verified to be made by yourself and will be deleted within a reasonable time limit.

Example 3: if you cancel or delete your Scootor account, your personal information will be deleted immediately.

Our application may access some features on your device, such as Wi Fi network status, and other features. This information is used to allow these applications to run on your device and allow you to interact with them. At any time, you can close the application at the device level or project-dev@taotaozn.com Contact us to revoke the license.

You can control your privacy settings:
1. Turn on or off the position access function.
2. Log in or out of the account of Scootor.
3. Turn on or off other services and functions dealing with sensitive or personal information.
Access, update, or correct your personal information.

You have the right to request access to and / or correction of any personal information held by us related to you. When you update your personal information, we will ask to verify your identity before we process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time specified by the applicable data protection law.

If you request, we usually provide a copy of your personal information collected free of charge. If you require additional same information, we may charge a reasonable fee for the actual administrative cost in accordance with the applicable laws and regulations.

You have the right to ask us to erase your personal information.

You have the right to request restrictions on the processing of your personal information.

Please note that data protection laws vary from country to country, and some countries provide more protection than others. No matter where your information is processed or transmitted, we will take the same protective measures in accordance with this privacy policy. We will also comply with specific legal provisions, such as the requirements for data transmission in GDPR.

We will regularly review the privacy policy and may update this privacy policy to reflect changes in our information practices. If we make significant changes to this privacy policy, we will notify you by email (to the email address specified in your account) or through mobile devices, so that you can understand the information we collect and how we use it. Such privacy policy changes will apply from the effective date specified in the notice or website. We recommend that you check this page regularly for the latest information on our privacy practices. If you continue to use products and services on websites, mobile phones and / or any other devices, you will be deemed to accept the updated privacy policy. When we collect more personal information from you or we hope to use or disclose your personal information for new purposes, we will obtain your consent again.

Our privacy policy does not apply to products and services provided by third parties. Our products and services may include third-party products, services and links to third-party websites. When you use the above products or services, they may also collect your personal information. For this reason, we strongly recommend that you read the privacy policy of a third party as you read our privacy agreement. For the use of your personal information by a third party, we cannot control the behavior of the third party and will not be responsible for the behavior.

The following are the third party terms and privacy policies that will apply when you apply to a particular product:

Depending on your jurisdiction, when using Facebook, you need to agree to the following privacy terms according to the service you choose.

https://m.facebook.com/about/privacy/

Thank you for taking the time to understand our privacy policy!